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Terms and Conditions

  

Cancellation Policy:

  1. Notice Period: Clients are required to provide a minimum notice of 24 hours before the scheduled appointment time to cancel without any penalty.
  2. Penalties:  Penalty for late cancellation is 50% of the service cost.
  3. Exceptions: Exceptions will be made for emergencies or unavoidable circumstances at the discretion of Rowan.

 

No-Show Policy:

  1. Defined No-Show: A client is marked as a no-show if they fail to arrive for their appointment without prior notice.
  2. Charges:  If an appointment is not cancelled per the Cancellation Policy and you are a no-show, the penalty will be the full cost of the service.
  3. Reservation: Some businesses may require a credit card reservation for appointments, and a no-show might result in charging the card on file.

 

Rescheduling:

  1. Rescheduling: If you need to reschedule your appointment, please reach out to Rowan directly at rowanhaswings@gmail.com. Rescheduling must take place before the Cancellation Policy goes into effect.


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